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Sep 21, 2017

Customers to take Dialog to courts Featured

Consumers are planning to take Dialog Asiata to courts after its services went dead for nearly one-and-a-half hours yesterday (20), according to reports reaching Sri Lanka Mirror.

President of the national movement for the protection of consumer rights Ranjitha Vithanage too, has complained to its CEO Supun Weerasinghe in writing.

Noting a firsthand experience, Vithanage said the company did nothing until customers came to it with complaints that they could not take or receive calls.

He has asked Dialog officials to inform its customers via an SMS, but it is yet to tender an apology to them.

Vithanage’s letter to the Weeerasinghe:

to CEO Dialog1 1

to CEO Dialog1 2

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