Mar 15, 2021

Uber Eats rips off Sri Lankan customers Featured

In a shocking revelation, it has come to the limelight that the well-known online based food delivery company 'Uber Eats' has been exploiting it's customers in Sri Lanka in a very unfair manner.

IMG 5872Although UberEats claims it delivers food at a very low cost, we have received proof that the price of each item mentioned on their app is 30% more expensive than when sold at the outlets. In addition, the prices mentioned on the app does not include the delivery fee, which is later added to the order during the checkout process.

This excess amount does not go either to the delivery man or the food outlet. It goes to Uber Eats.

Uber Eats, which is much popular in urban areas such as Colombo, Negombo and Kandy, celebrated it's 2nd anniversary in Sri Lanka last November, delivering 10 million orders in the country.

The fact that they have delivered 10 million orders at excessive charges as such, has raised eyebrows.

Head of Uber Eats in Sri Lanka - Bhawna Dadlani could not be reached via phone to get a comment on this story.