Nov 24, 2021

Dialog TV gives reason for dysfunction (Update)

Following our revelation that Dialog TV is currently dysfunctional, The Company had responded by tagging our Twitter account.

It said;

"Hi there, we regret to inform you that we are currently facing an interruption in our satellite transmission and you will experience a loss of broadcast across all Dialog Television channels. We assure you that we are working towards rectifying this issue soon and will notify you once the service is fully restored. We apologize for the inconvenience caused.”

------------ (Initial News: Wednesday, 24 November 2021 02:14) ------------

Dialog TV also dysfunctional

Dialog TV is currently inactive and the company says it cannot exactly say when it will be active again.

Consumers have even complained to the Consumer Affairs Authority that Dialog's telephone connections, as well as data connections, are now severely compromised.

President of the Association for the Protection of Consumer Rights Ranjith Vithanage told Sri Lanka Mirror that the reason for this situation was that the government had imposed a tax on telephone signal towers, and Dialog having reduced the number of telephone towers in the country in the recent past and providing connections beyond their capacity.