Chanya Herath, a popular social media activist, had taken to Facebook to describe a negative experience they had with the brand on their wedding day.
Chanya explains that her groom's pants had ripped during the photo shoot white the seam of his blazer too, had busted later during the wedding.
Upon contacting the brand's company - Wills Design Private Ltd, a manager named Mr. Mahesh said that there was always room for error in their field.
Noting that they would never call themselves 100% correct always, Mr. Mahesh said that if they had been immediately informed when the unfortunate incident occurred, they could have provided them with an immediate solution.
Namal Balachandra is also the current official formal wear sponsor of the Sri Lankan national cricket team.