'We would like to express our sincere regrets to the parties involved. The bank will commit to taking the necessary steps swiftly and promptly,' the notice says.
The incident sparked public outrage after a video was uploaded to social media
Sampath Bank has issued a special notice to the public over the incident that had taken place earlier today at its Dehiwala branch, regarding the identification of a customer.
'We would like to express our sincere regrets to the parties involved. The bank will commit to taking the necessary steps swiftly and promptly,' the notice says.
The incident sparked public outrage after a video was uploaded to social media