The Department of Railways has made a special announcement regarding reserved train seat tickets and refunds.
The notice states that it is mandatory for passengers to provide the number of their National Identity Card or passport when booking train seats.
Also, the NIC or passport number mentioned in the ticket will be checked and confirmed when entering the railway station and when checking the tickets inside the train.
The announcement also states that from Jan. 01, passengers requesting refunds for reserved seats will also be required to submit a copy of their NIC or passport at the railway station to confirm the identity of the ticket holder.
